Brand and Marketing Performance, Research, Consulting, Communications for Financial Services and Technology


 
A fragmented multinational builds a cohesive brand across multiple industries, geographies, products and service lines

Challenge
MCorp. was tasked with articulating Tier's transformation from fragmented tech company to a unified business consultancy serving multiple international markets. To further complicate this mission was the fact that Tier had recently acquired 15 separate companies on three continents.

Approach
The process of inspiring so many to reject their individual identities to think, speak, look and act as once entity began with competitive and capabilities research, internal interviews and a strategic plan. MCorp. identified, and more importantly achieved executive buy-in, on Tier's key attributes, market position and the needs they're uniquely qualified to solve. From there, MCorp. developed a warm but active logo, and a tagline and extensive Internet presence that supported all business units. We then orchestrated a series of internal brand initiatives to educate the thousands of employees worldwide, to achieve consensus and internal support prior to external brand launch.

Results
An on-target personality that speaks directly to the needs of the market. Now investors, the media and clients have a clear impression of Tier, and the company itself has clear understanding of firms vision, brand values, and customer expectations.


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Industry:
Consulting and Services
(Management Consulting and IT Services)

Client:
Tier

Services Provided to this Client:
Strategic Planning
Corporate ID
Tagline
Brand Articulation
Graphic and Communications Standards
Employee Communications
Customer Communications
Annual Reports
Web Design


Corporate ID, tagline, and logo design for this NASDAQ-traded $130 million consulting services firm.
Annual report planning, strategy, design, copy, and production.
Web strategy and implementation, including site design, content development and production.
Brand standards, voice and delivery guidelines, including Corporate ID and graphic communications.
Even Tier's simple tradeshow booth panels become a place for “branding graffiti”, publicizing what makes them tick, in seven-foot-tall panels.